Terms of Service

Plain-language terms for using Recoupe. Last updated July 2026.

The service

Recoupe connects to your payment processor Stripe (Stripe Connect OAuth), Square (Square OAuth), or Braintree (Braintree OAuth) reads your invoice history, and sends payment-recovery emails to your customers on your behalf, under your brand name. Emails use default or AI-tailored copy when you haven't written custom copy in Settings; custom copy always takes precedence. You can pause sending, edit every email, and disconnect at any time.

Pricing & trial

One plan: $29/month after a 30-day free trial (no card required for the trial). Cancel anytime via the customer portal; cancellation takes effect at the end of the billing period.

ROI guarantee

If Recoupe doesn't recover at least 3× your subscription cost in your first 60 paid days, email us and we refund everything. “Recovered” uses our conservative attribution definition: an invoice counts as recovered by Recoupe only if at least one Recoupe email was confirmed delivered before the invoice was paid.

Your responsibilities

• You confirm you have the right to email the customers whose invoices we process.
• You won't use Recoupe to send content that is unlawful or misleading.
• You remain responsible for your own payment-processor account (Stripe, Square, or Braintree) and its configuration.

Liability

Recoupe is provided as-is. To the maximum extent permitted by law, our total liability is limited to the amount you paid us in the 3 months before the claim. We never move money in your processor account and never store your customers' card data (on Braintree, card updates are tokenized in the customer's browser by Braintree and never touch our servers).

Termination & data

Delete your account in Settings at any time this hard-deletes your org data (tracked invoices, email logs, reports). See the Privacy Policy for details.

Contact

support@recoupe.xyz